The Manna Group
Privacy Policy

1. Introduction

Welcome to The Manna Group’s website. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and other contact details provided when you make a booking, subscribe to our newsletter, or contact us.

Payment Information: When making reservations or purchases through our website, we may collect payment information such as credit card details, billing address, and other related data.

Automatically Collected Information: We may use cookies, web beacons, and similar technologies to collect information about your device, browsing behavior, IP address, and interactions with our website.

Location Data: With your consent, we may collect location data from your device to enhance your experience on our site and provide location-specific services.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage bookings, reservations, and payments.

• To improve our website, services, and customer experience.

• To send marketing communications, newsletters, and promotional offers (you can opt out at any time).

• To respond to your inquiries and provide customer support.

• To comply with legal obligations and protect our rights and the rights of others.

4. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist with payment processing, IT services, marketing, and other business functions.

Legal Requirements: Authorities if required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

We will not sell your personal information to third parties.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes implementing secure systems and encryption for data storage and transactions. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and request a copy of your personal information held by us.

• Request corrections or updates to your personal information.

• Opt out of marketing communications at any time by following the unsubscribe link in our emails.

• Request the deletion of your personal data, subject to certain legal exceptions.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze site usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

8. Links to Third-Party Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

The Manna Group

Email: hello@mannagroup.com.au

Phone: +61 8 8388 1000

Address: 25 Mt Barker Rd, Hahndorf, SA 5245

Last Updated: 1 November, 2024